Brett Calloway

Writing at Smart Paw Picks

About

I'm 36, a freelance product designer in suburban Denver. My apartment has two cats and a dedicated corner for failed pet tech gear: Hopper, a 9-year-old tabby who runs a tight feeding schedule and holds me personally responsible for maintaining it, and Beans, a 4-year-old ragdoll mix who will enthusiastically interact with any object I bring home and has been burned by most of them.

Client meetings run long in my line of work. A Tuesday that starts at 9 AM often ends past 9 PM with no real gap to check on a food bowl. That made automatic feeders load-bearing infrastructure by 2022. Late 2023 was the failure cluster: three feeders, one month, three different failure modes. One jammed on the portion wheel. One dropped a scheduled meal when the app pushed an update at 2 PM on a day I was in back-to-back calls. One stopped pairing after a firmware push and the support response was a link to a FAQ page. Hopper's reaction to the third one is the reason this site exists.

I started keeping a failure log in a spreadsheet. That became detailed notes. The notes became drafts. Here we are.

No vet credentials, no behaviorist certificate, no retail background. I test gear the way a shift worker tests: leave the apartment for 10-12 hours and see what broke by the time I get back.

Articles by Brett Calloway

Disclosure

Some links here are affiliate links. I earn a small commission if you click through and buy, at no extra cost to you. Gear gets bought out of pocket first, tested for weeks, then either stays or goes back. If a brand drops its affiliate program, the recommendation stays if Hopper and Beans approved.